Chase Bank in 7837 East 91st Street

Customer Reviews about Chase Bank:

• ★ ★ ★ ☆ ☆
  I've needed to talk with the banker over the past couple of weeks and it seems when there are sometimes 2 to 3 bankers at this branch, lately the chairs are more empty and the wait is longer than 20 minutes each time I go in there. Last time I went in there there were two individuals waiting, myself and another person… And when the person in front of us got finished with the banker (the only banker) the banker got up and disappeared into the back room. For like five minutes before I left. (After another 20 minutes of wasted time.) Well both times equaled almost an hour… of wasted time… And each time I did not want to test my luck and see how much extra time it would've taken to actually see a banker so I got nothing done
  By Joey Shutrump, April 02, 2017
• ★ ★ ★ ★ ★
  Kirk is awesome always very helpful
  By Sean Sylvester, March 25, 2017
• ★ ☆ ☆ ☆ ☆
  Very poor and below standard customer service. Went to the E 91st Street Chase Bank to open a saving account and the bank manager refused to render the service during regular hours because his account specialist was not readily available even though I told the manager I did not mind waiting. He knew I had driven one hour just to get the branch. I would not recommend doing business with this branch.
  By Jo L, October 20, 2016

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